Staff self-registration to Onsinch

Self-registration empowers new staff members to register on OnSinch while ensuring admins retain full control and have comprehensive management options. Find out more in this article.

Creating an account in OnSinch 

Candidates can register to the system, to your OnSinch by themselves directly from the homepage of your OnSinch URL (e.g. myagency.onsinch.com).

They fill out a simple form with the basic information needed for creating the account.

Users will receive an email with an activation code followed by a welcoming email after successful activation. You can amend the content of these emails in Settings → Notification settings → Staff member tab.


You can just share with candidates the link to your OnSinch instance or place it on your website. With open self-registration, you can decide between two options:

  • Public registration link
    • Registration will be available for everyone who visits your OnSinch link.
  • Hidden registration link-
    • The button for registration (sign up) will be hidden from your public OnSinch link - there will be only the option to log in for existing users.
    • Registration form will be available only via hidden link you share with your candidates. 

Go to Settings Agency settings Misc. to set up your hidden registration link.


Tracking new users

Self-registration saves you time with creating staff profiles but you are still in control and well-informed about what's happening in the system. These features are here to help you with the new registration process:

  • Notification email about new user 
    • Turn ON the email notification titled ''New user activated'' to receive an email anytime somebody new registers to the system.
  • Approving staff profiles
    • Newly registered users have profiles always unapproved (non-verified). 
    • New users fill in the required information in their profile and admins can approve profile pictures and attributes. Once the entire profile is completed, admins can then approve the entire profile.
    • You can set that only staff members with approved profiles can see available shifts/sign up for shifts. Go to Settings Agency settingsJobs section to change this.
  • CMS and snippets for unapproved users
    • CMS and snippets feature allows you to share important information with your staff. With each CMS page and snippet, you can decide who can see it - if everyone or just verified or non-verified staff.
    • Separating content in the CMS and snippets for staff with non-verified profiles enables you to share specific information with them about interviews, the hiring process, contract signing, etc.
    • This approach ensures that you don't immediately reveal details about work and operations to non-verified staff, as well as avoiding the display of unnecessary information to your verified staff.
  • Appointments for unapproved users
    • When creating a new appointment, you can specify whether it should be open to everyone (public) or restricted to verified or non-verified staff only.
    • This is handy for planning appointments for e.g. interviews, newbies training, or contract signing.

💡Tip: Self-registration option can be turned off completely in Agency settings if your new staff members should be added by admins only.

💡Tip: Users can register also using their Facebook or Google account. Contact OnSinch support for activating this option.