This section in the system allows you to keep track and have a general overview of the presence of your staff members on a shift.
Overlapping attendance
The overlapping attendance page lets you view and manage attendance across multiple upcoming events simultaneously. It provides a visual representation of conflicts in the presence of workers on shift. It is helpful for staff members' allocation and prevention of potential understaffing in the upcoming shifts.
The warning signs inform you about the type of conflict whether in the same shift or across them.
Once you see an overlap in the attendance, sign off the staff member from the shift directly from this page.
Attendance overview
You can access all of the staff member's attendance here, ever recorded. Not only that it shows you the attendance status, but also the earned wage, notes from a Lead worker, and more.
Manage the attendance for upcoming shifts using the bulk sign off button.
💡Filter by your preferred items for a better review. Choose from various items to get the exact information you need.
💡 In the Attendance overview, you are able to export the data into a table for subsequent processing.
Attendance Notes
Attendance notes are comments recorded against a single staff member’s attendance on a shift. They capture context such as an excuse for an absence or an arrangement agreed beforehand.
Every attendance keeps its own list of notes. Each note shows who wrote it and when, and who last edited it. Notes are written in a multi-line field, so longer explanations fit.
The Attendance notes screen, found under Attendance, lists all notes together with the staff member, the shift, the author and the last editor. It can be filtered by note type, staff member, job, author, date range and note text, and sorted by type or date. Any note written by an admin can be corrected directly from this screen.
Admin notes also appear on the staff member’s row in the shift closing form, next to the crew boss excuse and the clock-out message. This lets whoever closes the shift see what was agreed beforehand.
Notes are included in the wallet, billing and attendance exports.
Filter Unassigned Attendances in Attendance Overview
We have updated the Attendance Overview to include a new filtering option that allows you to identify attendances not currently assigned to a contract with a valid payout method.
You can now use the payout method filter to specifically display attendances that lack an assigned payout method.
- "None" Filter: Under the payout method dropdown, select "None" to view all attendances that are not linked to a valid payout contract.
Better Consistency: This feature brings the Attendance Overview in line with the "Wallets" section, making it easier to identify and fix missing payout settings across the platform
Attendance issues
Depending on your license type, you can access the attendance issues page. The system informs you about problematic attendance and its issues here so you can take action and your shift flow is more organized and issue-free.
It shows you signed up staff members who don't meet all the requirements for the shift or don't qualify for a specific position and helps you to prevent any conflicts on shifts.
The most common types of issues are categorized generally into Position requirements, basic requirements, or company bans.
To get more in-depth information about the issue simply hover over the text and it gives you the exact matter. From now on you can take steps to correct the data or evaluate if it is a stalemate or not.
Attendance reminders
Notify your signed-up staff members about upcoming shifts via push notifications or SMS messages.
💡Read our article about SMS gateway if you are interested in this feature.
Go to Settings > Agency settings > Staff and turn ON attendance notification. The next thing you should set up is the time window in which the notifications are going to be sent.
Set up the notifications for your staff members in Settings > Notification settings > tab Staff member. Choose between the hardwired ON and OFF options or optional ones.
If you have SMS integration, this feature allows for "Smart notification", which prioritizes push notifications over SMS ones.