Staff member profile
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      Badges

      Supercharge your team's growth and recognition with OnSinch's badge feature.

       

      Visit Setting → Staff → Badges to add, edit end remove your badges.

      The purpose of badges

      ✅structuring & grouping your workforce. 

      ✅labeling staff experience.

      ✅easier staff filtering and crewing up shifts.

      ✅setting requirements for signing up for shifts.

      ✅motivating & rewarding.

      ✅adding wage bonus (in combination with effect feature).

      Creating badge

      1. Description is visible to admins and staff, use this field to inform them about the badge.
      2. Organize your fields in staff member profile by assigning them to categories.
      3. Setup how many points staff member needs to collect in order to receive the badge. Badges can have 5 levels with different points to achiveve. If badge has no levels leave the next level fields as zero.

      4. Hidden badge will be visible only to admins, not to staff.

      5. Choose type and condition for automatic points increment - scroll down for explanation.
      6. Insert number in Order field to define order position in staff profile.
      7. Upload image to make the badge good looking.

      Types of badges

      OnSinch has several types of badges and they can be assigned to staff manually or automatically based on the set condition.

      • Basic badge

      This type of badge is not given to staff automatically based by the app, it has to be asigned by admins manually. 

      🛡️Example: Use this badge to mark special skill, licence or e.g. state region of staff

      • Profession badge

      Badge is connected to certain profession. Staff member gets automatically 1 point for each shift worked under this profession.

      🛡️Use this badge to indicate seniority of your staff. 

      • Company badge

      Badge is connected to specific company you are providing services for. Staff member gets automatically 1 point for each shift worked for this company.

      🛡️Use this badge to indicate that staff member is already known to the client.

      • Tag badge

      Badge is connected to specific tag. Staff member gets automatically 1 point for each shift attended if the shift has the certain tag associated.

      🛡️Use this badge to further scale up your staff.

      🛡️Example: Tag ''VIP event'' used for high-level events - with badge connected to this tag you can easily have overview about who is skilled in working such jobs.

      • Shift badge

      Badge is connected to shift in general. Staff member gets automatically 1 point for each shift attended regardless the profession, role or client.

      🛡️Example: Use this badge to reward your staff member for certain shift worked as a milestone.

      • Appointment badge

      Badge is connected to certain appointment category. Staff member gets automatically 1 point for each appointment within selected category attended.

      🛡️Example: Use this badge to mark staff who successfullly attended training session.

      💡1 badge point = 1 shift attended

      Adding & editing staff badges

      Example of badges in staff member profile:

      • Automatically by the app (based on type, see above).
      • Manually in staff member profil in attributes tab.
      • In bulk in staff → staff list:

      Badge initialization

      All types of badges apart from basic type can be initialized at any time. This means all records of previously added badge levels (both manually and automatically) to all users will be deleted and initialized again based on current number of attended shifts/appointments. 

      ✅Initialization is very helpful when you create a new badge and you need to add it to your staff retroactively.

      ❕Be aware with initializing already existing badge as the initializion does not reflect previously added points manually by admin.

      💡You can initialize single badge or all badges of one type at once in badge type management.

      Newbie badge

      Newbie badge is a special kind of badge that can help you to easily mark your newly registered junior staff and e.g. using badge as a requirement to reserve them place in certain shifts or vice versa. To create a newbie badge:

      • start creating new badge as usual
      • insert word ''newbie'' in alias field
      • set max limit for badge to be displayed - to state how many shifts the person needs to work to stop being a newbie.
      • set type - the type is usually profession or shift badge.

      With this setup newly registered staff will automatically get the newbie badge and after attending set number of shifts, the badge will dissapear from their profile determining that they are no longer newbies. 

      Also you can see in list of upcoming shifts number of newbies attending along with total number of staff.