Impersonation

Administrators with the appropriate rights can open a staff member's profile and login directly to their account to see and do exactly what the staff member can. This is handy when for example staff member claims they do not see something in in their profile or if you want to check shift detail page from point of view of a signed in staff member.

Go to chosen staff member profile and under Actions use the "Sign in as" button.

💡If you are using Client portal, you can also similarly sign in as particular client.