OnSinch environments

OnSinch has three separated yet interconnected environments that have different user interface - admin portal, worker portal and client portal.

Admin portal 💼

The backbone of your OnSinch application - here is where the magic happens. In admin (partner) part of the app you have everything at one place - shift and order management, staff and client database, financial records and invoices, communication, statistics and general settings. 

As an admin you have access to whole application but there is an option to have more admin roles with different levels of access. For example you can have low-level managers with access only to shift and staff management but without access to agency settings or statistics. Such restrictions are always done by OnSinch support team.

Worker portal 👥

Worker portal is part of OnSinch where each of your staff member has their own account with everything related to the cooperation with you. They can signup for shifts, see complete history of their work, check money movements in their electronic wallet, change notification settings and update information about themselves in the profile.

Client portal 👔

Depending on your licence type you can grant to some/all of your clients access to OnSinch client portal. They can place orders from here, request changes, see invoices issued and change company details. Request for jobs sent via client portal are waiting for admins review in Work →  Jobs and shifts → To confirm.

Clients similarly to admins can have also different roles with different levels of restrictions.

More user accesses 

One user can have access to two all or three segments of OnSinch if needed. For example you can be staff member ocasionally attending shifts and at the same time, administrator of agency. The registration is done under one email address. Admins can add roles to users.

Switch between roles you have any time in the right top corner of the page: