The Privacy Policy and Terms & Conditions are two mandatory legal registration documents presented to every registering user, without explicitly agreeing to them, a staff member cannot complete their registration.
Ensuring that your GDPR (Privacy Policy) and Terms & Conditions (Legal Policy) are in place is a legal necessity. In OnSinch, these documents are integrated directly into the registration process. This means that before a staff member can successfully create an account, they must read and explicitly approve these policies.
❗Upload your documents before inviting your staff. If a staff member registers before you upload your specific documents, they will be agreeing to empty terms, which can lead to legal complications later on.
How to upload registration documents
Updating your legal policies is straightforward and can be done in just a few clicks within your agency settings.
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Navigate to Settings → Agency →Theme.
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Locate the tab labeled Texts.
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Scroll down to the Legal policy and Privacy policy sections.
In these sections, you can paste the full text of your documents. Once you click Save, these texts will automatically appear as clickable links on the staff registration page.
Registration page where the documents are shown to registrating staff member:
Using OnSinch Templates
We know that drafting legal documents can be a daunting task. To help you get up and running faster, OnSinch provides templates for both GDPR and Terms & Conditions during your onboarding sessions.
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Prepared by Experts: These templates have been prepared by our legal advisors to cover the standard needs of the industry.
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Customizable: While the templates are a great starting point, we recommend having them reviewed by your own legal counsel to ensure they align with your specific business model and local regulations.
Why this matters for your business
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Data Protection: The Privacy Policy ensures you are transparent about how you handle personal data, keeping you compliant with GDPR or other Privacy regulations.
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Clear Rules: The Terms & Conditions establish the rules for your staff and your cooperation, covering everything from conduct to payment terms.
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Seamless Onboarding: By having these ready, you ensure that every staff member is legally onboarded from their very first interaction with the system.
💡Note: Once your legal documents are saved, you’re one step closer to your first "Staff Invite"! Check out our guide on "The Essential Pre-Lauch Checklist" to make sure your OnSinch is ready before staff member starts registering.